Privacy Policy

1. Introduction

This Privacy Policy describes how BIGBROS AI PRIVATE LIMITED and its affiliates ("we", "our", "us") collect, use, share, protect, or otherwise process your information through our website https://www.bigbrosai.com (the "Platform").

By accessing or using the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India. If you do not agree, please do not use the Platform.

2. Collection of Information

We collect personal data when you register, use our services, or otherwise interact with us. This may include your name, address, email ID, phone number, date of birth, and identity or address proof.

Sensitive personal data such as payment details or biometric information may be collected with your consent and in accordance with applicable laws.

3. Use of Information

We use your personal data to provide services, process transactions, improve customer experience, resolve disputes, detect fraud, and comply with legal obligations.

4. Sharing of Information

We may share your personal data with group entities, affiliates, service providers, business partners, or government authorities where required by law or necessary to provide our services.

5. Security Practices

We adopt reasonable security practices to protect your data from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

6. Data Retention and Deletion

You may request deletion of your account through the Platform or by contacting us. We retain personal data only for as long as necessary for lawful and legitimate purposes.

7. Your Rights

You have the right to access, update, and correct your personal data. You may also withdraw consent, subject to applicable laws and our Terms of Use.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated as required under applicable laws.